Privacy Policy
Last updated: January 2024
Celevend ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (name, email, phone number)
- Complete your profile (profile photo, location)
- Make a booking (payment information, event details)
- Contact us (communications content)
- Leave reviews (feedback content)
Automatically Collected Information
When you access our platform, we may automatically collect:
- Device information (device type, operating system)
- Log data (IP address, browser type, pages visited)
- Location data (with your permission)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Connect you with vendors and facilitate bookings
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent activities
- Personalize your experience on our platform
3. Information Sharing
We may share your information with:
- Vendors: To facilitate bookings and communications
- Service Providers: Third parties who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
6. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@celevend.com
- Address: Lagos, Nigeria